Amobia Private Network Infrastructure Matrix

Product

Cost

Mode

Antennas

Throughput

Maintenance

Business

R12400

Routed or

Bridged

20dBi

5.8Ghz

16Mbps

R340/month

Enterprise

R49600

Routed or

Bridged

20dBi

5.8Ghz

100Mbps

R960/month

Amobia Service Level Agreement

None

Bronze

Silver

Gold

Telephonic

Support

yes

yes

yes

yes

E-mail

Support

yes

yes

yes

yes

Onsite

Support

8 business hours

from time that call

is logged at the

helpdesk

4 business hours

from time that call

is logged at the

helpdesk

4 hours from time

that call is logged

at the helpdesk

Uptime

Guarantee

99.7%

99.8%

99.9%

Maximum Fault

Resolution Time

24 business

hours

16 business

hours

8 business

hours

Cost

per Month

R 750.00

R 1,500.00

R 3,500.00

Business Hours

Support

R 385.00

per hour

After Hours

Support

R 770.00

per hour

R 1,000.00

per incident

R 1,000.00

per incident