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Amobia Private Network Infrastructure Matrix



Product



Cost



Mode


Antennas


Throughput


Maintenance


Business



R12400


Routed or

Bridged



20dBi

5.8Ghz


16Mbps



R340/month


Enterprise



R49600


Routed or

Bridged



20dBi

5.8Ghz


100Mbps



R960/month

 

 

Amobia Service Level Agreement

 


 



None



Bronze


Silver


Gold

Telephonic

Support

yes

yes

yes

yes

E-mail

Support

yes

yes

yes

yes

Onsite

Support

8 business hours

from time that call

is logged at the

helpdesk

4 business hours

from time that call

is logged at the

helpdesk

4 hours from time

that call is logged

at the helpdesk

Uptime

Guarantee

99.7%

99.8%

99.9%

Maximum Fault

Resolution Time

24 business

hours

16 business

hours

8 business

hours

Cost

per Month

R 750.00

R 1,500.00

R 3,500.00

Business Hours

Support

R 385.00

per hour

After Hours

Support

R 770.00

per hour

R 1,000.00

per incident

R 1,000.00

per incident


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